Company-Values

Our Vision:

To be acknowledged as a leading scientific supplier, collaboratively creating awareness of new advances in science through latest technologies that facilitate industry and research efforts in Australia.

Our Mission:

Partnering with our suppliers and customers to provide a reliable local service to Perth’s laboratory community.

Our Values:

  1. Deliver the best possible service
  2. Build open and honest relationships
  3. Continually improve our business
  4. Always growing and learning
  5. Create a positive team environment
  6. Effectively communicate with others
  7. Be passionate and diligent
  8. Enjoy what we do
  9. Always show respect
  10. Empower others

“We are committed to customer satisfaction, achieved through our long standing customer and supplier relations, based on an open and honest approach” – JOHN JOHNSTON Founder & Director

“Through a collaborative approach and valuing customer and supplier relationships, we aim to provide solutions to problems, providing continuous improvement, networking, valuing adding and thus being your partner in science” – STEPHANIE MOORE Founder & Director 

Quality Process

Management Commitment We will support, communicate and provide resources to ensure the Quality Management System is adhered to, improved and updated as required.

Continuous Improvement We will periodically review the effectiveness of the quality management system and implement any improvements.

Employee Commitment All staff will understand and support the Quality Management System and through open communication will be committed to achieving the quality objectives.

Customer Satisfaction We will look to continuously provide customers with an exceptional service and products and constantly strive to improve customer satisfaction.

Marketing Commitment Ensure all marketing campaigns are being received while adhering to international data privacy regulations.

Partner Commitment We will build open and honest relationships with our partners to ensure a mutually beneficial outcome is achieved.

Quality Policy

Scientific Partners Australia Pty Ltd will provide reliable representation and supply of laboratory products including instrumentation and consumables to meet the requirements of our customers.

We strive for ways to improve all areas of our business in conjunction with our suppliers, customers and employees and to deliver the best possible products and services for our Partners in Science.

Scope

Scientific Partners Australia Pty Ltd is a Western Australian owned company which specialises in the supply and support of laboratory analytical equipment in accordance with OEM specifications and Australian government regulations.

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