quality

Scope

Scientific Partners Australia Pty Ltd is a Western Australian owned company which specialises in the supply and support of laboratory analytical equipment in accordance with OEM specifications and Australian government regulations.

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Quality Policy

Scientific Partners Australia Pty Ltd will provide reliable representation and supply of laboratory products including instrumentation and consumables to meet the requirements of our customers.

We strive for ways to improve all areas of our business in conjunction with our suppliers, customers and employees and to deliver the best possible products and services for our Partners in Science.

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Quality Process

Management Commitment We will support, communicate and provide resources to ensure the Quality Management System is adhered to, improved and updated as required.

Continuous Improvement We will periodically review the effectiveness of the quality management system and implement any improvements.

Employee Commitment All staff will understand and support the Quality Management System and through open communication will be committed to achieving the quality objectives.

Customer Satisfaction We will look to continuously provide customers with an exceptional service and products and constantly strive to improve customer satisfaction.

Marketing Commitment Ensure all marketing campaigns are being generated while adhering to general data protection regulations.

Partner Commitment We will build open and honest relationships with our partners to ensure a mutually beneficial outcome is achieved.

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